![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-43-1024x544.png\")
<\/figure>\n\n\n\nPortal analytics structurally consists of four main elements:<\/p>\n\n\n\n
- \n
- Events<\/strong>: A list of all events that occurred on the portal.<\/li>\n\n\n\n
- Sessions<\/strong>: A list of each client’s sessions. A session is the time interval when a client logged into the portal (session start) and logged out of the portal (session end).<\/li>\n\n\n\n
- Users<\/strong>: A list of all users who have visited the portal.<\/li>\n\n\n\n
- Pages<\/strong>: A list of all portal pages that visitors have accessed.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-44-1024x544.png\")
<\/figure>\n\n\n\nEvents<\/h2>\n\n\n\n
In the Events table, you will find:<\/p>\n\n\n\n
- \n
- The name and email of the client<\/strong> who performed an action on the portal.<\/li>\n\n\n\n
- The client’s IP address<\/strong><\/li>\n\n\n\n
- The name of the action<\/strong><\/li>\n\n\n\n
- The object to which the action was applied<\/strong> (e.g., a page or a file)<\/li>\n\n\n\n
- How long ago the action occurred<\/strong><\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-46-1024x410.png\")
<\/figure>\n\n\n\nCurrently, the portal tracks the following actions:<\/p>\n\n\n\n
- \n
- User viewed page<\/strong>: The user opened a portal page (main or internal).<\/li>\n\n\n\n
- User entered block edit mode<\/strong>: The user switched to editing a page. You can read more about this mode here – https:\/\/sales-ai-agents.com\/guides\/client-portal\/portal-page-button-to-web-client-for-page-editing\/<\/a><\/li>\n\n\n\n
- User exited block edit mode<\/strong>: The user finished editing the page.<\/li>\n\n\n\n
- User uploaded file<\/strong>: The user uploaded a file to the portal. You can access the file.<\/li>\n\n\n\n
- User downloaded file<\/strong>: The user downloaded a file from the portal.<\/li>\n\n\n\n
- User renamed file<\/strong>: The user renamed a file on the portal.<\/li>\n\n\n\n
- User deleted file<\/strong>: The user deleted a file from the portal.<\/li>\n\n\n\n
- User requested portal access<\/strong>: The user requested access to a closed portal. More details can be read here – https:\/\/sales-ai-agents.com\/guides\/client-portal\/magic-links\/#1-toc-title<\/a><\/li>\n\n\n\n
- User followed link<\/strong>: The user clicked on a link in a page widget, for example, in a card widget.<\/li>\n<\/ul>\n\n\n\n
You can click on the event name to filter only by it and see which users triggered that event.<\/p>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-47-1024x474.png\")
<\/figure>\n\n\n\nYou can also click on the page name to filter all events that occur only on that page.<\/p>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-48-1024x529.png\")
<\/figure>\n\n\n\nYou can also use the Event Types<\/strong> dropdown list to filter by multiple events at once.<\/p>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-50-1024x362.png\")
<\/figure>\n\n\n\nIf you need to remove filters, click on the X<\/strong> in the top panel.<\/p>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-49-1024x320.png\")
<\/figure>\n\n\n\nSessions<\/h2>\n\n\n\n
Here you will find a list of all user sessions that have occurred on the portal. The Sessions<\/strong> table consists of:<\/p>\n\n\n\n
- \n
- Session ID<\/strong><\/li>\n\n\n\n
- User name and email<\/strong><\/li>\n\n\n\n
- User IP address<\/strong><\/li>\n\n\n\n
- Page from which the session started<\/strong><\/li>\n\n\n\n
- When the session started<\/strong><\/li>\n\n\n\n
- Session duration<\/strong><\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-51-1024x544.png\")
<\/figure>\n\n\n\nBy clicking on the Session ID<\/strong>, you can view all events that occurred during the session. <\/p>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-52-1024x544.png\")
<\/figure>\n\n\n\nTo exit the session view, click on Clear session filter<\/strong>.<\/p>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-53-1024x348.png\")
<\/figure>\n\n\n\nUsers<\/h2>\n\n\n\n
Here you will find a list of all users who have visited the portal. Both registered users and anonymous guests are displayed. <\/p>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-54-1024x544.png\")
<\/figure>\n\n\n\nBy clicking on a user, you can view a list of all events the user has performed on the portal.<\/p>\n\n\n\n
Pages<\/h2>\n\n\n\n
In this list, you will find all the portal pages where visitors have performed actions. <\/p>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-56-1024x544.png\")
<\/figure>\n\n\n\nBy clicking on the page name, you can see a list of all actions and who performed them.<\/p>\n\n\n\n
![\"\"](\"https:\/\/sales-ai-agents.com\/wp-content\/uploads\/2024\/10\/image-57-1024x474.png\")
<\/figure>\n","protected":false},"excerpt":{"rendered":"Analytics will allow us to understand the number of visitors who access the portal or its individual pages, as well as analyze their behavior: what they do on the portal’s pages, how much time they spend on the portal, etc. To access the portal’s analytics, you can go through the customizer -> Analytics tab. Portal […]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"doc_category":[12],"doc_tag":[],"class_list":["post-81770","docs","type-docs","status-publish","hentry","doc_category-client-portal"],"acf":[],"year_month":"2026-04","word_count":541,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Kuzma Safonov","author_nicename":"kuzmasaf","author_url":"https:\/\/sales-ai-agents.com\/de\/blog\/author\/kuzmasaf\/"},"doc_category_info":[{"term_name":"Portals","term_url":"https:\/\/sales-ai-agents.com\/guides\/client-portal\/"}],"doc_tag_info":[],"yoast_head":"\n
Portal Analytics - Guide - Sales AI Agents<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sales-ai-agents.com\/de\/guides\/client-portal\/portal-analytics-guide\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Portal Analytics - Guide - Sales AI Agents\" \/>\n<meta property=\"og:description\" content=\"Analytics will allow us to understand the number of visitors who access the portal or its individual pages, as well as analyze their behavior: what they do on the portal’s pages, how much time they spend on the portal, etc. To access the portal’s analytics, you can go through the customizer -> Analytics tab. 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- User entered block edit mode<\/strong>: The user switched to editing a page. You can read more about this mode here – https:\/\/sales-ai-agents.com\/guides\/client-portal\/portal-page-button-to-web-client-for-page-editing\/<\/a><\/li>\n\n\n\n
- The client’s IP address<\/strong><\/li>\n\n\n\n
- Sessions<\/strong>: A list of each client’s sessions. A session is the time interval when a client logged into the portal (session start) and logged out of the portal (session end).<\/li>\n\n\n\n